Last updated: December 1, 2023

Welcome to helloplentiful.com, a website brought to you by Trampoline Corp., doing business as Plentiful. We’re glad you stopped by! Plentiful is powered by people who care, have good intentions, and believe in possibilities. Plentiful is a global marketplace for holistic well-being and personal growth. We provide a platform to help Practitioners operate thriving businesses and for Clients to choose from a wide array of wellness experiences to help them live their best lives.

We hope you enjoy what we’re all about, so please take the time to explore, but please follow our house rules:-)

Please read these Terms of Service carefully before using Our Service.

  • Interpretation and Definitions
  • Contact Us
  • Please read the Terms
  • Governing Law and Disputes
  • User Accounts
  • Content
  • Orders for Practitioner Services
  • Disclaimers For Vetting
  • Disclaimers of Warranties and Limitation of Liability
  • Disputes Resolution about the Service
  • Intellectual Property of the Service
  • Your Feedback to Us
  • Changes to these Terms of Service

Interpretation and Definitions

Interpretation

Words that are capitalized have the meanings defined in Section 1.2 below. The following definitions have the same meaning regardless of whether they appear in the singular or in the plural.

Definitions

For the purposes of these Terms of Service:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
  • Application means the software program, named Plentiful, provided by Trampoline Corp. downloaded by You on any electronic device.
  • Client refers to users of the Service who are placing Orders for Practitioner Services.
  • Country refers to the United States of America.
  • Content refers to content such as text, messages, images, reviews, email and chat conversations and other information that can be posted, uploaded, linked to, or otherwise made available by You, regardless of the form of that content.
    Device means any device that can access the Service such as a computer, a mobile phone, or a digital tablet.
  • Feedback means feedback, innovations, or suggestions sent by You regarding the attributes, performance, or features of our Service.
    Order means a request by You to purchase Practitioner Services on the Application or Website.
  • Plentiful (referred to as either “Plentiful” “Trampoline Corp.”, “We”, “Us” or “Our” in this Agreement) refers to Trampoline Corp., 2882 Jackson Street, San Francisco, CA 94115, Business ID 5276814.
  • Practitioner refers to users of the Service who are listing Practitioner Services and making them available for purchase. Practitioners may also be referred to as vendors, sellers, or providers on the Website and in marketing communications.
    Service refers to the Application or the Website or both.
  • Practitioner Services refers to the items or services offered for sale or any other means of trading on the Service.
  • Terms of Service (also referred to as “Terms”) mean these Terms of Service that form the entire agreement between You and Plentiful regarding the use of the Service.
    Third-party Service means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.
  • Website refers to Plentiful, accessible from helloplentiful.com.
  • You (and “Your”) means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Contact Us

If You have any questions about these Terms of Service, You can contact us:

Please Read the Terms

These Terms of Service govern the use of this Service and are the agreement between You and Plentiful. These Terms of Service apply to and set out the rights and obligations of all visitors, users and others who access the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms of Service.

By accessing or using the Service, You agree to be bound by these Terms of Service. If You disagree with any part of these Terms of Service then You may not access the Service.

You represent that You are over the age of majority according to the laws of Your country or the Country, whichever is higher. Plentiful does not permit those under that age to use the Service. By accessing or using the Service, You represent that You are legally capable of entering into binding contracts.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of Plentiful. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Governing Law and Disputes

The laws of the state of California, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Application or Website may also be subject to other local, state, national, or international laws. The state or Federal courts in San Francisco County, California have exclusive jurisdiction and venue to settle any dispute or claim relating to Your use of the Service. We each waive any right to a jury trial.

For European Union (EU) Users

If You are a European Union consumer, You will benefit from any mandatory provisions of the law of the country in which You are resident.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability

If any provision of these Terms is determined by a court not to be enforceable or valid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force, and effect.

Waiver

Unless stated otherwise in these Terms, the failure to exercise a right or to require the performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

User Accounts

Account Creation

When You create an account with Us, You must provide Us with information that is accurate, complete, and current at all times. If You don’t, it is a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You may not use the name of another person or entity, any word or phrase that is not lawfully available for use, or a name or trademark that is subject to any rights of another person or entity other than You as a username or a Practitioner Store name without appropriate authorization. You may not use a name that is otherwise offensive, vulgar or obscene as a username or a Practitioner Store name.

Account Information

You may be asked to supply to Us certain information relevant to Your Account including, without limitation, Your first and last name and Your email address.

For Practitioners

In order to become a verified Practitioner on Plentiful, You may have to provide documents to Us to comply with identity, address, and company verification.

Before or while posting Practitioner Services, You may be asked to supply, without limitation, Your phone number, Your address, company name and We will require You to link to Your Stripe account in order to receive payment.

If You are a Practitioner and provide booking products or experiences, which may include but are not limited to sessions and retreats, You may be required to connect a Third-party Service, Google calendar, to Plentiful to make your availability visible to potential Clients.

For Clients

Before or while placing an Order, You may be asked to supply payment details, including, without limitation, Your Apple Pay details, Your Google Pay details, Your PayPal details, Your debit card number, Your credit card number, the expiration date of Your credit card or debit card, and Your billing address.

Account Review

Unless part of a feature of the Service, We do not perform background checks or endorse any users. We do not accept any responsibility for the reliability, accuracy, and completeness of any information provided by users.

Account Password

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions taken under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

Account Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason, including without limitation if You breach these Terms of Service or if a Practitioner does not meet Plentiful’s quality standards or receives negative reviews. Upon termination, You will immediately lose the right to use the Service.

If You wish to terminate Your Account, You may simply discontinue using the Service or delete Your Account from the Service, or contact Us for help.

Content

Your Right to Post Content

Our Service allows You to interact with other users on the Service by sending messages and otherwise posting Content. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness. So be respectful when posting Content, whether through the Send Message feature, Reviews, or anything else.

By posting Content to the Service, You grant Us the worldwide, royalty-free, irrevocable, sublicensable, perpetual right and license to use, modify, publicly perform, publicly display, reproduce, store, prepare derivative works of, whether through artificial intelligence or otherwise, and distribute such Content on and through the Service. You retain any and all of Your rights to any Content You submit, post, or display on or through the Service and You are responsible for protecting those rights. This allows us to provide the Services. You agree that this license includes the right for Us to make Your Content available to other users of the Service, who may also use Your Content subject to these Terms.

For example: If You as Practitioner upload a photo or video that isn’t clear, We can resize it and enhance it to make it more appealing to Clients or, if You as Practitioner add a description for Practitioner Services with typos, spelling or grammatical errors or is unclear or otherwise poorly describes the Practitioner Services to potential Clients, We can correct or modify the language to improve it.

You also recognize our legitimate interest in using Your Content, in accordance with the scope of this license, to the extent Your Content contains any personal information.

You also represent and warrant that: (i) the Content is Yours (You own it) or You have the right to use it and grant Us the rights and license as provided in these Terms, and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, moral rights, copyrights, contract rights or any other rights of Yours or any other person.

Content Restrictions

Plentiful is not responsible for the content of the Service’s users, Clients or Practitioners. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under Your account, whether done so by You or any third person using Your account.

You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene, or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:

  • Unlawful or promoting unlawful activity.
  • Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
  • Spam, machine, or randomly–generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
  • Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of the Service, any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of a third person.
  • Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity, or other rights.
  • Impersonating any person or entity including, without limitation, Plentiful and its employees or representatives.
  • Violating the privacy of any third person.
  • False information and features.

Plentiful can, but does not have to, in its sole discretion, determine whether or not any Content is appropriate and complies with these Terms, and refuse or remove this Content. Plentiful can also make formatting and otherwise change the style of any Content. Plentiful can also limit or revoke Your use of the Service if You post such objectionable Content. Since Plentiful cannot control all content posted by users and/or third parties on the Service, You agree to use the Service at Your own risk. You understand that by using the Service, You may be exposed to content that You may find offensive, indecent, incorrect, or objectionable, and You agree that under no circumstances will Plentiful be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of Your use of any content.

If You notice any Content on the Service that is inappropriate, You should promptly report the Content to Plentiful using the “Report this Experience” link on the applicable Experience page. This helps us protect the integrity of the Service.

Content Backups

Although regular backups of Content are performed, Plentiful does not guarantee there will be no loss or corruption of data.

Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.

Plentiful will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that Plentiful has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.

You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.

Intellectual Property of Others and Copyright Infringement

We respect the intellectual property and copyrights of others. You may be held accountable for damages (including costs and attorneys’ fees) for misrepresenting that any Content is infringing Your copyright. It is Our policy to respond to any claim that Content posted on the Service infringes a copyright or other intellectual property infringement of any person.

We are ready to comply with the Digital Millennium Copyright Act (DMCA) and EU Copyright Directive.

Reporting Claims of Copyright Infringement

If You are a copyright owner or authorized on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, You must submit Your notice (“DMCA Notice”) in writing via email to heinz@helloplentiful.com and, in accordance with the DCMA, Your DMCA Notice must include substantially the following information related to the alleged infringement:

  • Your physical or electronic signature or the physical or electronic signature of the person authorized to act on behalf of You.
  • Identification of the copyrighted work You believe to have been infringed or, if the claim involves multiple works on the Website, a representative list of such works.
  • Identification of the material You believe to be infringing in a sufficiently precise manner to allow Us to locate that material.
  • Adequate information by which We can contact You (including Your name, postal address, telephone number and, if available, e-mail address).
  • A statement that You have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent or the law.
  • A statement that the information in the written notice is accurate.
  • A statement, under penalty of perjury, that You are the owner of the copyright or authorized to act on behalf of the copyright owner.

You understand that, if accepted, the information included in Your DMCA Notice may be shared by Plentiful with all the reported users. When We receive a notice, Plentiful will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the Service.

Please be aware that if You knowingly materially misrepresent that material or activity on the Website is infringing Your copyright, You may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

Counter-Notification Procedures

If You believe that material You posted on the site was removed or access to it was disabled by mistake or misidentification, You may file a counter-notification with Us (a “Counter-Notice”) by submitting written notification in writing via email to heinz@helloplentiful.com Pursuant to the DMCA, the Counter-Notice must include substantially the following relating to the alleged infringement:

  • Your physical or electronic signature.
  • An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.
  • Adequate information by which We can contact You (including Your name, postal address, telephone number and, if available, e-mail address).
  • A statement under penalty of perjury by You that You have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.

A statement that You will consent to the jurisdiction of the Federal District Court for the judicial district in which Your address is located (or if You reside outside the United States for any judicial district in which the Website may be found) and that You will accept service from the person (or an agent of that person) who provided the Website with the complaint at issue. The DCMA allows Us to restore the removed content if the party filing the original DMCA Notice does not file a court action against You within 10 business days of receiving a copy of Your Counter-Notice.

Please be aware that if You knowingly materially misrepresent that material or activity on the Website is infringing Your copyright, You may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

Practitioner Services Descriptions and Practitioner Terms

Practitioners can set up Store and Experience pages, which will feature the experiences the Practitioner wishes to provide on Plentiful. The Store and Experience pages, and any modifications made to any stores or experiences, may, in Plentiful’s sole discretion, be subject to review by Plentiful before they are published.

When posting Practitioner Services, Practitioner represent and warrant that all Content posted to the Services to describe the Practitioner Services, including without limitation descriptions, photos, videos, and experiences, is complete, accurate, truthful and reliable so that the Client is not misled in any way.

Practitioner’s are responsible for clearly stating the terms that they will provide Practitioner Services under in the “Terms” tab on the Experience page. All such terms must be reasonable and are considered Content and must comply with the Content standards in this Section 6 and the Terms of Service generally. Practitioners must abide by their own terms.

If You notice any Content posted to a Store or Experience page that is inappropriate, You should promptly report the Content to Plentiful using the “Report this Experience” link on the Experience page. This helps us protect the integrity of the Service.

Reviews

You can only leave a review if You have used a particular Practitioner Service. Reviews will appear in the Experience section of the Service as well as on the Practitioner’s profile or Store. Reviews are considered Content and must follow all of the Content rules and all other terms in these Terms of Service.

Reviews, and any modifications made to any reviews, are subject to review, and approval by Plentiful, before they are published. Reviews that meet our Content standards and comply with these Terms of Service will be posted, whether they are positive, negative or neutral. No review will be published if it includes inflammatory or inappropriate language or otherwise does not meet Plentiful’s Content standards or comply with these Terms in Plentifu’s sole discretion.

Reviews that are subsequently determined to include inflammatory or inappropriate language, or otherwise violate these Terms of Service will be removed. Plentiful will not modify any review before publishing.

When posting a review of a Practitioner Service, Clients represent and warrant that all Content posted is truthful and based on Clients’ actual direct and personal experience participating in the Practitioner Service.

Practitioners shall not force or pay anyone to leave a review. Practitioners, and anyone working on Practitioner s behalf, shall not leave a review for their own Practitioner Service. No one apart from Plentiful is authorized to approve or remove a review.

Phone, Email, and Video Chat Interactions

Before a Client places an Order for Practitioner Services, Clients and Practitioners can communicate through the Service using the “Send Message” feature, if provided, which would be located on the Store page under “Find Us” and on the Experience page under “Contact“.

In certain situations, Clients and Practitioners may be permitted to exchange information before a Client places an Order for Practitioner Services to communicate directly via phone, email or video conference so that Clients can ask questions and Practitioners can share additional information related to Practitioner Services.

Practitioners may also, but are not required to, offer a complimentary Discovery Call to meet a Client virtually via Google Meet to discuss their Practitioner Services, the Client’s needs, and establish compatibility. If a Practitioner offers this, a “Discovery Session” button is displayed on the Experience page, which allows the Client to book the complimentary session.

In all of these situations, Your communication must follow the relevant Content standards in Section 6 of these Terms of Service and, of course, be respectful.

Orders for Practitioner Services

Position of the Service in Orders

Plentiful is simply providing the platform to provide an opportunity for Clients and Practitioners to connect. We are, therefore, a third party in Orders, which means We are not responsible or liable for any actions, product, experiences or content of Practitioners or any third parties.

We are not a party to any agreement You have with the Practitioners. Any agreement You enter with the Practitioners does not form a part of any agreement We have with You.

For Clients

Plentiful is not in the business of providing astrology, coaching, nutrition advice, meditation sessions, personal growth strategies, courses, workshops, retreats, digital content or any other services provided through the Service. The Practitioner Services are provided directly from independent service providers, so Plentiful cannot and does not make any warranties about the Practitioner’s experience, quality, performance, reliability or authenticity or about the quality, reliability, safety, or legality of the Practitioner Services. Any dispute related to a Practitioner Service You purchase must be brought directly against the Practitioner of the Practitioner Service. You and anyone claiming on Your behalf, release Plentiful from any claims related to Practitioner Services sold through Our Service, including without limitation, claims for misrepresentations by Practitioners and Practitioner Services, emotional distress, physical injury or death. Neither You, nor Your family, friends, or any third party can bring a claim against Plentiful arising out of the Practitioner Services , including without limitation misrepresentations by Practitioners and Practitioner Services that cause emotional distress, physical injury or death.

For Practitioners

Even though Plentiful is not responsible for Practitioner Services, the success of the Service depends on Practitioners doing the right thing. If a Practitioner doesn’t perform in accordance with the terms of the sale (e.g., Practitioner is late, misses or cancels an appointment, or Practitioner’s performance is significantly not as described in the posting), Plentiful may request that the Practitioner provide a full refund to Client. Failure to provide a refund when warranted may cause Practitioner to be removed from the Service. Unwillingness to do so may mean Practitioner will be terminated from Plentiful.

Your Information as Client

If You wish to place an Order for Practitioner Services available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your credit card number, the expiration date of Your credit card, and Your billing address.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s), or Apple Pay, Google Pay, PayPal You provide in connection with any Order; and that (ii) the information You supply to us is true, correct, and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Availability, Errors, and Inaccuracies

Our goal is to provide a Service that is fair for both Practitioners and Clients and that is useful for Clients to make decisions and flexible enough for Practitioners to allow for human errors and updates.

We and Practitioners are constantly updating Our offerings of Practitioner Services on the Service, so the Practitioner Services available on the Service may be mispriced, described inaccurately, or unavailable, and Practitioners and We may experience delays in updating information regarding the Practitioner Services on the Service and in Our advertising on other websites.

We and Practitioners cannot and do not guarantee the accuracy or completeness of any information, including prices, product or experience images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

We apologize for any inconvenience and are always striving to improve to avoid situations like these.

Prices Policy

In order to make Plentiful work, We strive to be accurate for Clients, but need to allow flexibility in case of human errors or sharp market changes. To account for this need, Plentiful and Practitioner reserve the right to revise their prices at any time prior to accepting an Order.

The prices quoted may be revised by Plentiful subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, and any other matter beyond the control of Plentiful or the Practitioner. In that event, rest assured You will have the right to cancel Your Order.

For Practitioners

You agree that the price You offer for the Practitioner Services listed on the Service will not be more than the price You offer for the same or substantially similar Practitioner Services anywhere else, including without limitation Your website, social media and offline. The price You offer on the Service must be the lowest price You offer for the Practitioner Service. Because Plentiful incurs costs to market Practitioner Services, We cannot permit Practitioners to offer Practitioner Services on the Service at a higher price than they can obtain the service or experience through a different outlet. If We determine, in our sole discretion, that any Practitioner violated this Section 7.4, We may immediately remove such Practitioner from the Service.

Payments

Payments from Clients

Payment can be made through various payment methods We have available. We rely on Stripe to process these payments, which has its own terms of service and their own limitations.

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If We do not receive the required authorization, We will not be liable for any non-performance of Your Order

If We are unable to charge Your selected payment method for any reason, We may charge any other valid payment method associated with Your account for the Practitioner Service You are purchasing.

Payments to Practitioners

You as a Practitioner authorize Plentiful to deduct the Service fees from any payments received from Clients. Plentiful will release payments for Orders to Practitioners, after deducting the Service fees and the Stripe processing fees, in accordance with the chart below. Payments will be made to Practitioner’s Stripe account as follows:

Experience One-time Recurring Retreats Other
Payment Within 48 hour after Practitioner confirms Experience occurred Within 48 hours after Plentiful receives payment from Client
  • 50% of the payment owed will be made within 48 hours after the retreat is booked
  • 50% of the payment owed will be made within 48 hour after Practitioner confirms Retreat concluded
Within 48 hours after Plentiful receives payment from Client

Payments to Practitioners should be available in Your Stripe account the same day they are initiated by Us, but the receipt of payment ultimately depends on Stripe’s receipt processes. Once payouts arrive in Practitioner’s Stripe account, funds may be transferred to Practitioner’s personal or business bank account in accordance with Stripe and the bank’s processes.

Prior to opening a Practitioner account with Plentiful, Practitioners should determine if Stripe is available in their country. The list of countries where Stripe is available can be found here. If Stripe is not available in Practitioner’s country, Plentiful will not be able to make payouts. Plentiful is not responsible for any inability of Practitioner to receive any payments owed for Practitioner Services.

Plentiful may change the payment frequency at any time. We will make reasonable efforts to provide advance written notice of changes to the payment schedule. If You experience any issues with payment, please immediately contact heinz@helloplentiful.com

You Cannot Circumvent the Service

This is very important! Plentiful makes its money from the Service fees charged when Clients pay the Service for the Service in exchange for the use of the platform and the introduction to the Practitioner Services. You agree to issue and receive payment, as the case may be, exclusively on the Service from anyone introduced to You through the Service and not to circumvent the payment methods offered on the Service. This means You may not offer or request (or accept any offer or request from) any parties introduced to You through Plentiful to contract, engage with, or pay outside of Plentiful, including without limitation in or after a Discovery Session or otherwise. Clients agree to notify Plentiful immediately if a Practitioner proposes that the Client make payments other than through the Service.

If You violate this non-circumvention requirement, the violation is a material breach of these Terms of Service and may lead to removal from the Service.

It is difficult to measure or estimate the damage that Plentiful may incur if You breach the non-circumvention requirement. So You agree to pay Plentiful liquidated damages in the amount of $10,000 USD (the “Liquidated Damages“) if Plentiful determines, in its sole discretion, that You have violated the non-circumvention requirement. You acknowledge and agree that the Liquidated Damages are a reasonable estimation of the damages caused by the breach and do not constitute a penalty.

Service Fees

We charge Practitioner fees (which may include applicable taxes) for the right to use the Service. Service fees are deducted from the payment received from Clients and the balance is paid to Practitioner. We do not currently charge Clients fees to use the Service. We reserve the right to change the Service fees, charge additional fees and to start charging Clients fees at any time and will make reasonable efforts to notify You of any change to Services fees that are made after You create an Account. Service fees are also displayed on the Vendor Dashboard under each individual Order when Practitioners click the “General Details” tab. This tab will display the “Earnings from Order”and the “Order Total”. The Service fees are the difference between the “Earnings from Order” and the “Order Total”.

The Plentiful Service fee charged to Practitioners is currently 7% of the total price charged to Clients.

Order Modification

You and the Practitioners are responsible for any Order modifications You agree to make via the Service and You agree to pay any additional amounts, fees, or taxes associated with any Order modification.

Order Cancellation

Our Order Cancellation Rights

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

  • Practitioner ’s availability
  • Errors in the description or prices for Practitioner Services
  • Errors in Your Order
  • Mistakes from the Practitioner

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction or trade is suspected.

Order Cancellation and Rescheduling for Clients

You may not cancel Orders for digital content, including without limitation e-books and videos. These Orders are non-refundable.

Cancellation of orders for any other Practitioner Services are governed by the applicable Practitioner’s terms. Practitioner may have different cancellation policies for different Practitioner Services, like one-on-one appointments and for other events like classes and workshops. Practitioner’s are responsible for clearly stating their cancelation terms under the “Terms” tab on the Experience page.

Before any Client orders any Practitioner Service, You should review the Practitioner’s terms on the Experience page and and only purchase the Practitioner Service if Client is comfortable with the policy in the terms.

In order to cancel an order, Clients need to log into their account and cancel using the “Cancel” button next to the applicable order. If no Cancel button appears, it either means the order could not be canceled or that the cancellation window has expired.

If a Client is permitted to cancel a Practitioner Service, Clients will be refunded the full amount of the Practitioner Service minus the Stripe processing fees, which will not be returned to Client.

Similarly, Clients may reschedule the Practitioner Services if and when rescheduling is allowed under the Practitioner’s terms. In order to reschedule an order for Practitioner Services,, Clients need to log into their account and reschedule using the “Reschedule” button next to the applicable order to reschedule to a different date and/or time. If no Reschedule button appears, it either means the order could not be rescheduled or that the reschedule window has expired.

Order Cancellation for Practitioners

Practitioners cannot cancel an Order. Practitioners may only reschedule an Order. If a Practitioner is unable to attend an Experience that a Client has ordered and is unable to reschedule the Experience, the Practitioner shall be charged for the amount of the Stripe processing fee and the amount the Client paid (including the Service fees) will be refunded to the Client.

If Practitioners have any cancellation rules in addition to the rules in Section 7.9.3, Practitioner must describe such rules in the Practitioner Service description.

Order Disputes, Other Disputes Against Practitioners or Clients

We take any complaints You may have against a Practitioner or Client very seriously. If a dispute arises, You should first attempt to resolve the dispute directly with the Practitioner or Client. If You are unable to come to a satisfactory resolution, please contact Plentiful at heinz@helloplentiful.com and We will endeavor to assist You and the Practitioner in resolving the dispute at Our sole discretion. To be clear, nothing in this clause shall mean that Plentiful is liable on behalf of any Practitioner or Client or is responsible to make either or both sides happy. Plentiful may, but is under no obligation to provide Client, with a refund or any other remedy if Client is dissatisfied with the service Client has received from a Practitioner.

Practitioners’ Requirements for Clients

In addition to these Terms, Practitioners may have their own requirements, rules or policies in place that Clients must follow when receiving, attending or otherwise participating in Practitioner Services. These requirements shall be listed in the Practitioner’s terms in the “Terms” tab on the Experience page. If a Client doesn’t follow the requirements, the Practitioner may, if permitted by law, refuse Client’s use of the Practitioner Service, refuse entry to the Practitioner Service or ask a Client to leave the Practitioner Service without refund or compensation.

Disclaimers For Vettin

Plentiful does not vet Clients who use the Service. Practitioners may be subject to a review process before they can register for and during their use of the Service which may include without limitation identity, address, and company verification and criminal background checks, using third party services as appropriate (“Background Checks” ). Although Plentiful may, in its sole discretion, perform Background Checks, Plentiful is not obligated to perform Background Checks. When Plentiful does perform Background Checks, We still cannot confirm that any Practitioner is who they claim to be, has the experience or skill they claim to have, and Plentiful cannot and does not assume any responsibility for the accuracy or reliability of Background Check information. Plentiful will not be liable for failure to perform a Background Check in any circumstance.

So Practitioners and Clients should remember this is the Internet and ensure You exercise caution when interacting with others using the Service just as You would when interacting with anyone else You don’t know online and offline to protect the personal safety of Yourself and others, and to protect Your data and property.

Plentiful will not be liable for any false or misleading statements made by Clients or Practitioners on the Service.

Disclaimer of Warranties, Limitation of Liability and Release

Limitation of Liability

To the fullest extent provided by law, in no event will Plentiful, its Affiliates, or their licensors, service providers, employees, agents, attorneys, insurers, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with Your use, or inability to use, the Service, Website or any Applications related to it or any Content on the Service or any other websites, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of privacy, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable and even if a remedy fails of its essential purpose. For the avoidance of doubt, Plentiful, its Affiliates, or their licensors, service providers, employees, agents, officers, and directors are not liable for (i) Your reliance on the safety or security of any Practitioner Service, (ii) any delays or disruptions in our Service, Website or any Applications related to it; (iii) glitches, bugs, errors, or inaccuracies of any kind in the Service, Website or any Applications related to it; (iv) viruses or other malicious software obtained by accessing, or linking to the Service, Website or any Applications related to it; (v) damage to Your hardware from the use of the Service, Website or any Applications related to it; (vi) a suspension or other action taken with respect to Your Account; (vii) the content, actions, or inactions of third parties’ using the Service, Website or any Applications related to it; (viii) Your reliance on the quality, accuracy, or reliability of a Practitioner Service posting, description, order, profile, reviews, recommendations, and feedback; and (ix) Your need to modify processes, content, business or behavior or Your loss of or inability to do business, as a result of changes to the Terms of Service.

In no event will the liability of Plentiful and its subsidiaries and Affiliates, and their licensors, service providers, employees, agents, attorneys, insurers, officers, and directors, to any party (regardless of the form of action, whether in contract, tort, or otherwise) exceed the lesser of $1,000 or the amount of fees Plentiful collected from a Practitioner Service which You were a Client or Practitioner in the 6 months before the liability arose. Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these jurisdictions, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, Plentiful on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of the course of dealing, performance, usage or trade practice. Without limitation to the foregoing, Plentiful and Plentiful’s Practitioners provide no warranty or undertaking, and make no representation of any kind, express or implied, as to the operation or availability of the Service, or the information, content, and materials, products or experiences included thereon, as to the accuracy, reliability, or currency of any information or content provided through the Service, that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected or that the Service, its servers, the content, or e-mails sent from or on behalf of Plentiful are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Release

Neither Plentiful, nor Our Affiliates, licensors, service providers, employees, agents, attorneys, insurers, officers, and directors is responsible or liable for the conduct, acts, or omissions, whether online or offline, of any user of the Plentiful Service and, to the extent permitted by law, You hereby release Plentiful and Our Affiliates, licensors, service providers, employees, agents, attorneys, insurers, officers, and directors from any and all liability, claims, demands, or damages of every kind and nature, whether known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with the Service.

Because Plentiful is not a party to any contract between Practitioners and Clients, You hereby release Plentiful, Our Affiliates, licensors, service providers, employees, agents, attorneys, insurers, officers, and directors from all claims, demands, and damages of every kind and nature, whether known or unknown, arising out of or in any way connected with any dispute You have with a Practitioner or Client, whether it be at law or in equity. This release includes, without limitation, any disputes relating to the performance, functions, and quality of the Practitioner Services provided to Client by a Practitioner and requests for refunds based upon disputes.

To the extent applicable, You hereby expressly waive and relinquish all rights and benefits under California Civil Code § 1542 (and any law of any jurisdiction of similar effect) which reads as follows:

“A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”

You and anyone claiming on Your behalf, release Plentiful from any claims related to Practitioner Services sold through our Services, including but not limited to misrepresentations byPractitioners , Practitioner Services that cause emotional distress, physical injury or death.

You acknowledge that You have read and understand this release.

Third-party Services

Our Service may contain links to third-party websites or services and include Third-party Services that are not owned or controlled by Plentiful.

Plentiful has no control over and assumes no responsibility for, the content, privacy policies, or practices of any linked third-party websites or services or to any Third-party Services. You further acknowledge and agree that Plentiful shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such linked websites or services or any Third-party Services.

We strongly advise You to read the terms of service and privacy policies of any linked third-party websites or services that You visit and to any Third-party Services that you use.

Translation Interpretation

These Terms of Service may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Disputes Resolution about the Service

If You have any concerns or disputes about the Service, You agree to first try to resolve the dispute informally by contacting Plentiful.

Intellectual Property of the Service

The Service and its original content (excluding Content provided by You or other users), features, and functionality are and will remain the exclusive property of Plentiful and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks, which include the name Plentiful, and Our trade dress may not be used in connection with any product, experience or service without the prior written consent of Plentiful.

Your feedback to Us

You assign all rights, title, and interest in any Feedback You provide Plentiful without any cost to Plentiful. If for any reason such assignment is ineffective, You agree to grant Plentiful a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Changes to these Terms of Service

We may, at Our sole discretion, modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Application or Website and the Service.